WHAT IS SOCIAL MEDIA MANAGEMENT? – A COMPLETE GUIDE
“You cannot buy engagement. You have to build engagement.”
–Tara-Nicholle Nelson, CEO of Transformational Customer Insights
Can you have a business without any specific marketing goal? No, right? Just like that, your business can’t have a proper social media presence without having some driving force that keeps it organized, managed, and up-to-date. Your social media presence can either make or break your brand. So you must find yourself a person who can take care of all of it for you to grow online. That’s where power of social media management comes in! Not familiar with its concept? No worries, we are here to break things down for you.
1. What Is Social Media Management?
Social media management is the name of leveraging social media platforms at your own advantage by making the best use out of them. It is an art of creating, scheduling, publishing, and analyzing your social media content and its performance. More than just planning pre-scheduled posts, it is about igniting engaging conversations, cultivating authentic connections, and building a vibrant community around your brand.
It is like an eye that always keeps a check on your social media presence and implements actions that ensure your effective social media outlook. In a nutshell, it is an art of creating posting, promoting, and optimizing your content across various social media platforms to grow and nurture your business across a wide range of audience. Hence, it includes but is not limited to;
- Creating your social media content strategies.
- Building your online reputation.
- Managing effective communication and progress.
- Implementing paid social media strategies and execution
- Team members management and development.
Now that you know what is social media management, let’s know what does a social media manager do.
2. Roles Of A Social Media Manager
On top of administrative and team management tasks, a social media manager develops strategies that maintain and grow your social media presence. An efficient social media manager not only creates content that resonates best with your targeted audience but that which is tailored to your business goals. Being successful in such a dynamic role requires a unique skill-set that includes but is not limited to;
- Adaptability
- Research Skills
- Communication Skills
- Organizational Skills
- Creative Skills
- Analytical Skills
- Curiosity
Besides the above mentioned skills-set, a social media manager is expected to;
- Create, execute, and revise your social media strategies.
- Identify your audience and research their preferences, interests, and needs.
- Select the right social media network to present your business.
- Work out the schedule for content publishing.
- Interact and engage with leads and customers.
- Increase social media reach by collaborating with influencers and other brands.
- Track and evaluate the performance of your social media accounts. tem
- Respond to issues in real-time by managing crisis
Within the diverse and dynamic role of a social media manager, there’s always much more than you can simply expect. In other words, you can consider him an all-rounder person that builds your social media and online identity from scratch to beyond.
3. How To Begin With Social Media Management?
Even after knowing what exactly is social media management, if you’re still confused about where to make a start from, here’s a roadmap for you to track down an effective social media management. Following steps would make sure that you start off on the right foot;
Audit Your Existing Social Media Strategies
If you’ve a business and social media account for it, you must already have a pre-existing social media strategy for it. Start with analyzing your current strategies figure out what’s working for you and what’s not. Such an audit helps you figure out where exactly your social media strategies are falling short by pinpointing the weaknesses, strengths, threats, and potential opportunities for your further strategies.
Research Your Target Audience
Knowing your target audience is a must to do way before even getting started with making your strategies. You can’t market your business without knowing the intended audience. So, you must have a knowledge of who to target, how, when, and where.
Choose Right Social Media Platforms
Your choice of social media platform depends on your business, and most importantly on your targeted audience. There’s no point of wasting your resources on a platform where your target audience doesn’t exist as much as they do on other platforms. So, go with the platform that unlocks maximum opportunities for your business to reach out to its intended audience in the most effective way possible.
Create Social Media Strategies
Once you get a sound knowledge about your target audience and the platforms they go to, now you’d need to work on a map that leads you to achieve your desired goals. That’s where your strategies come in. Effective social media strategies and tactics act like a catalyst to speedup the fruitful results
Design Social Media Profiles
If you dream to have a strong social media presence, you must have your access on more than a single platform. Designing strong and compelling social media profiles can bring your more visitors and followers with an increase in your authenticity.
Develop Social Media Ads
Social media ads are the fastest and quickest way of promoting your business and products. Eye-catching social media ads can convince viewers to follow you or even make a purchase from you. Develop social media ads that are used on the most appropriate and relevant social platforms.
Build Social Media Content Calendar
Building a social media content calendar simplifies things for you in terms of managing a long-term strategy. You can add on the pre-scheduled posts, the content that you have created beforehand, and the collaborations you’re expected to make by the end of a month. A content calendar saves you the hassle of time-to-time management and planning.
Create Platform Specific Content
Just like every business keeps a unique goal, every social media platform works on a certain way. From algorithms and trends, to the existing audience and their expectations, everything vary from platform to platform. So, in order to hit right on the spot, you must create platform specific content that fits each social media channel well.
Respond To Social Media Followers
Building an effective engagement is as important as a social media content that aligns with your audience. You can’t claim your online reputation without having meaningful engagements with your followers. Foster healthy relationship with your brand community by responding to their queries and concerns.
Grow Social Reach
Having a strong online presence is cool but it would be cooler if you aim to expand your reach for a sustainable growth. Extend your hands to influencers and brands for collaborations in order to spread your social reach more and more. Such collaborations help you getting promoted even to an audience that doesn’t belong to your area of reach.
Monitor Online Performance
This is the most important part of social media management. Without tracking down the performance of your campaigns and strategies, you cant have an idea of where you’re heading towards. Keep a clear view of your path by constantly keeping the track of how your social media efforts are going, and whether they’re turning into fruitful results or they need some adjustments.
By following above instructions, you can have a good social media management for your online business. Just be sure to stick to the quality on each step, and see the wonders.
4. Importance Of Social Media Management
Statistics reveal that about 72% of companies use social media data for all of their business decisions. Imagine the wonders that a social media platform can do for your online marketing! Businesses gain tremendous online visibility from effective social media management tactics and if not handled properly, your business can go down the drain.
Your social media audience is always waiting for some entertaining, informing, and relevant content to see. Following are the reasons that make social media management an important area of concern for any business;
- A cost-effective way of generating best results for marketing. You can choose the budget of your own capacity, best for small businesses.
- Ensures quick return on investment generation.
- Offers valuable content with good management and amazing results.
- Saves time and resources.
- Increases a brand’s authenticity and authority by fostering good engagement and customer support
- Stays up-to-date with the ongoing trends and competitors' moves
- Helps expanding reach and online reputation
- Boost Sales and online revenues which serve as the ultimate growth of any company.
- Leads team management and organization.
Sounds like an all-in-one package, right? Let’s help you gain these advantages by knowing about some important tools that can help you with your social media management.
5. Important Tools To Explore
Given the dynamic nature of tasks that social media management involves, you can no way expect to manage such a diverse workflow without having right apps and services to get it all done! Here’s a list of some important and effective tools that can help you with each area of work;
- Research Tools; Google Keyword Planner, Google Trends
- Analytics Tools; FB Insights, LinkedIn Insights, Instagram Insights etc
- Content Creation & Curation Tools; Canva, BeFunky, Feedly, Illustration.
- Social Media Publishing Tools; HootSuite, MeetEdgar, Sprout Social.
Some other tools are;
- PromoRepublic
- Crowdfire
- Sensible
- Agro Pulse
- Hubspot
- TweetDeck
6. Looking For A Social Media Management Agency?
Devbolts LLC is offering its results-driven and proven social media management services with years of experience and expertise. Whether you’re a start-up craving for votes of confidence or you’re a scale-up looking to expand your outreach, Devbolts LLC aces your social media game with its highly skilled and professional social media managers that keep extensive knowledge of diverse niches and marketplace. Reach out to us and take a deep breath of relief.